Terms of Service

Last updated: February 1, 2026

1. Agreement to Terms

By accessing or using LeadScoutr ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. The Service is operated by GVD HOLDINGS (HK) LIMITED.

These Terms incorporate by reference, and you also agree to, the following policies, each of which forms part of your agreement with us: our Privacy Policy, Billing Terms, Acceptable Use Policy, Cookie Policy, and Data Processing Agreement. All are available in our Legal Center. Where a more specific policy addresses a subject (for example, the Billing Terms govern payment, and the Data Processing Agreement governs the processing of personal data on your behalf), that policy governs for that subject.

2. Description of Service

LeadScoutr is a B2B lead generation and CRM platform that provides AI-powered search, data enrichment, lead management, and team collaboration tools. The Service includes both free and paid subscription plans.

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account. You agree to provide accurate, complete, and current information during registration and to update such information to keep it accurate.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason we deem necessary.

4. Subscription Plans and Billing

4.1 Subscription Plans

We offer free and paid subscription plans. Paid plans are billed on a monthly or annual basis. You may upgrade, downgrade, or cancel your subscription at any time.

4.2 Billing

  • Subscriptions automatically renew unless cancelled
  • Payment is due in advance for each billing period
  • Refunds are provided at our discretion, except as required by law
  • Price changes will be communicated with at least 30 days notice

4.3 Free Trial

We may offer free trials for paid plans. At the end of the trial period, your subscription will automatically convert to a paid plan unless cancelled.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Violate any third-party rights, including intellectual property rights
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to the Service or related systems
  • Use the Service to send spam or unsolicited communications
  • Scrape or harvest data from the Service without authorization
  • Interfere with or disrupt the Service or servers
  • Impersonate any person or entity

6. Intellectual Property and Data Ownership

6.1 Platform Ownership

The Service and its original content, features, and functionality are owned by LeadScoutr and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Data

You retain ownership of data you create and upload to the Service, including:

  • Notes, comments, and annotations you add to leads
  • Custom lists and list names you create
  • Activity logs you generate
  • Your team structure and member roles

By using the Service, you grant us a limited, non-exclusive license to use, store, and process your data solely for the purpose of providing and improving the Service.

6.3 Lead Data

Lead data obtained through our Service (including business names, addresses, contact information, and other public information scraped from Google Maps and other sources) is sourced from publicly available information. While you may use this data for your business purposes as permitted by these Terms:

  • You do not own the underlying public data
  • You are granted a license to use the lead data for legitimate business purposes
  • You must comply with applicable data protection laws when using the data
  • You may not resell or redistribute the raw lead data to third parties

6.4 Data for Service Improvement

We may use anonymized and aggregated data derived from your usage of the Service to improve and enhance our platform, including training and improving our AI features. See Section 8.3 for opt-out options.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We take data protection seriously and implement appropriate security measures. However, you are responsible for ensuring compliance with applicable data protection laws when using the Service.

8. AI-Powered Features

8.1 Use of Artificial Intelligence

LeadScoutr uses artificial intelligence technology, including third-party AI services provided by Anthropic (Claude), to power certain features such as:

  • AI-assisted search query generation
  • Lead qualification assistance
  • Business insights and recommendations
  • Conversational interfaces for planning searches

These AI features are available exclusively to users on paid subscription plans.

8.2 AI Accuracy and Limitations

You acknowledge and agree that:

  • AI-generated outputs may contain errors, inaccuracies, or incomplete information
  • AI suggestions and recommendations are for informational purposes only
  • You are responsible for verifying any information or recommendations provided by AI features
  • LeadScoutr makes no warranty regarding the accuracy, completeness, or reliability of AI-generated content
  • You should not rely solely on AI outputs for critical business decisions

Lead data obtained through the Service (whether AI-assisted or not) is sourced from publicly available information and may be outdated or inaccurate. You are responsible for verifying the accuracy of any lead data before using it.

8.3 Data Usage for AI Training

By default, anonymized and aggregated data from your use of AI features may be used to improve and train our AI models and enhance the Service. This may include:

  • Search queries and parameters you provide to AI features
  • Conversation patterns and usage analytics
  • Feature preferences and interaction patterns

Opt-Out: You may opt out of having your data used for AI training purposes at any time by contacting us at [email protected]. Even if you opt out, we may continue to use aggregated, anonymized data that cannot be linked to you or your organization.

What We Don't Use: We do not use your proprietary business data (such as custom notes, internal team communications, or specific lead annotations) for AI training without your explicit consent.

8.4 Third-Party AI Services

Our AI features rely on third-party AI service providers, including Anthropic. When you use AI features, certain data may be transmitted to these providers in accordance with our Privacy Policy. These third-party providers have their own terms of service and privacy policies that govern their processing of data.

9. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any damages resulting from Service unavailability.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADSCOUTR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10.1 Specific Limitations

Without limiting the generality of the foregoing, LeadScoutr shall not be liable for:

  • Inaccuracies, errors, or omissions in lead data obtained through the Service
  • Errors, inaccuracies, or limitations in AI-generated suggestions, recommendations, or outputs
  • Interruptions or unavailability of third-party services (including AI providers, Serper, or other integrations)
  • Any business decisions made based on data or recommendations provided by the Service
  • Failure to comply with applicable laws or regulations in your use of the Service

10.2 Liability Cap

In no event shall LeadScoutr's total liability to you for all damages, losses, and causes of action exceed the amount you have paid to LeadScoutr in the twelve (12) months preceding the claim.

10.3 Force Majeure

LeadScoutr shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, labor disputes, internet service provider failures, or failures of third-party service providers.

11. Indemnification

You agree to indemnify and hold harmless LeadScoutr and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.

12. Third-Party Services

The Service may integrate with third-party services (e.g., Anthropic for AI, Serper for data enrichment, Resend for emails). Your use of third-party services is subject to their respective terms and conditions. We are not responsible for third-party services or their availability.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the Service will immediately cease. We may delete your data after a reasonable retention period following termination.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflict of law provisions.

16. Contact Information

If you have questions about these Terms, please contact us at:

Email: [email protected]